managing your community

Being in charge is a great opportunity and responsibility

When you purchased your manufactured-home community, you and your neighbors committed to protecting affordable housing for you, your family, and your friends and neighbors.

Now that you cooperatively own it, you can make your community whatever you want it to be! How well you manage it will determine whether it's a healthy, attractive, and safe place, a neighborhood people will want to live in.

ROC-NH created this video series to help you understand how to run your community, the roles and responsibilities of your Board of Directors, and a few things every co-op resident needs to know.

1. Introduction

Still from ROC-NH managing your community videoHow your ROC handles day-to-day tasks, addresses challenges, and plans for the future will determine how successful you will be—as a community and as a business.

2. Board of directors

Still from ROC-NH board of directors videoYou elect a board of directors to manage your ROC. Though volunteers, they must always fulfill two main duties: Loyalty to the cooperative and duty of care when acting on the co-op's behalf.

3. President and V.P.

Still from ROC-NH president and vice president videoThe co-op's president runs meetings and decides what will be discussed and in what order. The vice president's responsibilities are determined by the needs of the president and the rest of the board.

4. Secretary

Still from ROC-NH secretary videoThe secretary has many important jobs, including maintaining your bylaws and rules, posting meeting notices and taking minutes, and updating membership and resident lists.

5. Treasurer

Still from ROC-NH treasurer videoThe treasurer is responsible for the co-op's finances and financial records, including budget, bank, and other records, as well as loan and contractual agreements. They work closely with the co-op's management company, if it has one.

6.  Operations Director

Still from ROC-NH operations videoYour operations director makes sure that the co-op's services are working and in compliance with the laws and codes. They also ensure that all necessary work is covered in the co-op's annual budget.

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